Ryecroft Primary Care Centre
Madeley Road Havercroft, Wakefield, West Yorkshire, WF4 2AX
Telephone Numbers
Appointments - 01226 725555
Health Visitors - 01226 725556
District Nurses - 01226 725556
Fax Machine - 01226 700051
The following information has been extracted from the Patients Leaflet provided by the Practice.
This page will be updated when information about the new Health Centre is available.
This information is intended to inform you how to make the most of the many services provided at the surgery.
The practice is led by a group of four doctors, four primary care nurses, one practice manager, and a team of administrative assistants, secretaries, and receptionists.
The Practice also has two visiting doctors who see patients by appointment.
Practice Profile
Specialist Interests
Dr S A Rashid (Male) Chest medicine, Asthma
Dr M F Dar (Male) Paediatrics
Dr A L Cooper (Male) Diabetes, High BP, CHD
Dr R Philips (Female) Family Planning/Gynaecology
Special Services
Well baby clinic Antenatal and postnatal sessions
Dietary Guidance Immunisation and Vaccination (Includes tetanus and Influenza)
Well woman clinic New patient health checks
Contraceptive services/Family Planning Clinic
Cryocautery clinic Elderly patient health checks
Diabetes clinic Chiropody clinic
Asthma clinic Cervical cytology
Counselling services Travel advice service/clinic (includes Yellow Fever)
Minor surgery
Please remember that not all services offered by the doctors are available on the NHS. Reception staff will advise you on fees for non NHS services such as HGV, elderly drivers, fitness to travel and private hire.
Timetable
Surgery opening times -
Monday to Friday 8.00 am to 7.00 pm
Thursday 8.00 am to 6.00 pm
Saturday 8.00 am to 12.00 noon
There are daily surgeries at the following times:
Mon to Fri - 8.30 am to11.30 am I 11.00 am to 1.00 pm I 3.00pm to 6.30pm
Thursday - 8.30 am to 11.30 am I 10.00 am to 12.00 noon
The Surgery is now closed on Saturdays
There is also a branch surgery at South Hiendley, Surgeries are
Monday to Friday - 8.30 am to 10.30 am
Monday, Tuesday, Friday evenings, 4.30 pm to 5.45 pm
Telephone advice is usually available each day except Thursday between 4.30 pm and 5.30 pm. The duty doctor will take these calls.
Appointments
All patients are seen by appointment, except in genuine medical emergencies. To make an appointment: Call in at the surgery or telephone the surgery and wait for a receptionist to answer - between 8.00 am and 5.45 pm Monday to Friday. Please do not telephone for an appointment outside these times.
NB - each appointment is for one person only. If you are unable to keep an appointment please inform the surgery as soon as possible.
Young patients under 14 years of age should normally be accompanied by a responsible adult.
The surgery is closed on Bank Holidays.
Home Visits and Emergency Calls
Home visits should be requested between 8.00 am and10.00 am.
Visit requests should be made only for patients who are too ill to be brought to surgery.
When the surgery is closed you will be asked to telephone the Wakefield and Pontefract GP's On-Call. A doctor will consider your case and may offer to see you at the Out-of-hours centre in Wakefield or Pontefract. Alternatively you may be offered advice to help you cope until the surgery re-opens. The doctor may decide you need a visit.
Please help the surgery to help you by:
a) Not calling after 6.00 pm unless the reason can be medically justified and
b) Attending at the surgery during the day or the Out-of-Hours centre at night.
Disabled Patients
There is access to the surgery during the day for patients in wheelchairs. Toilet facilities are provided for disabled patients.
Repeat Prescriptions
Unfortunately there is no telephone repeat prescription service.
Place a tick against the items you require on the tear off slip from your last prescription. If you do not have this for some reason write the items on a piece of paper and either bring it to the surgery or post it. (Don't forget to add your name and address!) Alternatively you can fax it any time on 01226 700051. If you require a signed prescription to be posted back to you please provide a stamped addressed envelope.
Please allow 48 hours for processing.
X-Ray and Laboratory Results
Results will be available between 4.30 pm and 5.30 pm. Patients who need to speak to a doctor for results or advice should ring the surgery between these times.
Change of Personal Details
Notify the receptionist as soon as possible of changes to telephone number, name, address, or marital status.
Change of Doctor
To change to another doctor's practice a patient should take their NHS Medical Card to the doctor of their choice for acceptance onto the list of that practice.
Complaints
The Practice is constantly trying to improve and develop all aspects of its work. Should you wish to make a complaint about the service offered at the Medical Centre please ask to speak to the practice manager. If, after discussion, you are still not satisfied you may appeal in writing to Wakefield Health Authority at White Rose House, West Parade, Wakefield, WF1 1LT, no later than 13 weeks after the event which has given cause for complaint. Further advice and assistance can be obtained from the Community Health Council, Telephone 01977 362509
Useful Telephone Numbers
All Wakefield Hospitals 01924 201688
Pontefract Hospital 01977 600600
Leeds General Infirmary 0113 2432799
St James Hospital 0113 2433144
Barnsley General Hospital 01226 730000
Methley Park Hospital 01977 518518
Wakefield Health Authority 01924 814400
Social Services - S Elmsall 01977 722305
Health Visitors 01226 725556
District Nurses 01226 725556
- Via Hospital switchboard 01924 201688
Midwives - via Hospital switchboard 01924 201688
Community Health Council 01977 362509
Health Information Line 0800 665544
Samaritans 01924 377011
Alcoholics Anonymous 0113 2454657
DASHLINE 01977 617045
Genito - Urinary Clinic 01924 381261
Blood transfusion Service 0113 2645091
